Our titles often come in printed and digital format (eBook) so please make sure you select the correct item in the format that works best for you. Printed books will ship to you and are yours to keep. Printed books are not rentals. Digital eBooks access is provided immediately on the webpage once you purchase. The access code will also be emailed to you. Digital eBooks have limited access length, usually 180 days after the code is redeemed. The access length is provided on the website product page.  

Access that is valid for 180 days after the code is activated. Access expires after that time. If continued access is needed, you will need to repurchase. 

Digital product purchased from our website can be refunded only if the code was not redeemed or used and must be requested within 7 business days from purchase. Email request to digitalrefund@kendallhunt.com and allow two business days for the request to be reviewed.

We want you to get the correct book so your studies are not delayed. Please contact your course instructor so they can provide you with an ISBN or correct course material details. We do not have a listing of your course materials. 

If you purchased a digital product or eBook and have not redeemed or accessed it and it is less than 7 business days from when you placed the order, email digitalrefund@kendallhunt.com, provide your order number and state you want to cancel your order. 

If you purchased a printed product that ships to you, email student@kendallhunt.com, provide your order number and state you want to cancel your order. A solutions specialist will verify if the order fulfillment is not already in process at the warehouse. If the order is already in process at the warehouse, we will not be able to cancel your order.